PRIVACY POLICY
1. Types of data collected
We collect different types of personal data in our ecommerce to provide a comprehensive and personalised service to our users. This data includes: first name, last name, email address, shipping address, payment information and purchase preferences.
2. Purpose of data processing
The data collected is used for the following purposes:
Manage and complete orders.
Send order updates and service communications.
To send newsletters and promotional offers (subject to consent).
Analyse and improve the functionality of our site and the shopping experience.
3. Legal basis for processing
Data processing is based on the following legal bases:
Execution of contract, for the handling of orders and requests.
User consent for marketing activities and sending newsletters.
Legitimate interest for internal analysis and service improvement.
4. Method and security of processing
We take security measures to protect your personal data, including encryption techniques and access controls to prevent unauthorised access, disclosure or alteration of data.
5. Transfer of data to non-EU countries
In the event that personal data is transferred outside the European Union, we ensure that adequate protection guarantees are in place. Transfers to non-EU countries will only be made to countries which are recognised by the European Commission as offering an adequate level of protection or in accordance with standard contractual clauses approved by the European Commission. In the absence of such guarantees, we will ask for your explicit consent for the transfer of your data.
6. Users' rights
Users have the right to:
Request access to their data and receive a copy of it.
Request the rectification or deletion of personal data.
Object to the processing of data for marketing purposes.
Withdraw consent to data processing at any time.
7. Data retention
We only store personal data for as long as it is necessary to fulfil the purpose for which it was collected or to comply with legal obligations. Data for marketing purposes are retained until consent is revoked.
8. Consent for marketing activities and preference management
9.Use of cookies and tracking technologies
Our site uses cookies to improve navigation and to analyse traffic, but only with the user's consent. Users can manage their cookie preferences via the ‘Cookie Preferences’ section on the site.